BELFOR Albuquerque Wins USAA Award
BELFOR Albuquerque was given the USAA "Going Above Service Award” at the recent Contractor Connection
Convention in New Orleans. The Albuquerque office was singled out as one the of the top contractors
in the nation to achieve this award. The criteria included: high work volume; customer satisfaction;
deadline adherence; and, excellence in both estimating and workmanship.
USAA, United Services Automobile Association, is a Texas-based company founded in 1922 by a group
of US Army officers. It has expanded to offer a variety of insurance and financial services to
members of the armed forces and their families.
BELFOR Albuquerque Recognized For Excellence
BELFOR Albuquerque is one of six BELFOR offices nationwide named as a Top Performer by the Crawford Contractor Connection. The office will be recognized at the convention in San Antonio for their consistent quality of work and excellent service.
BELFOR Praised For Honesty
BELFOR Albuquerque was recently praised for their skillful site assessment and honesty. Albuquerque received a claim from the Contractor Connection and set up an inspection for a fireplace "puff back." The flue was inadvertently left closed and smoke rolled back into the home.
BELFOR Project Manager Gary Olson performed the inspection and set the homeowners at ease. The event was minor. There was no reason for BELFOR to perform or bill for technical cleaning services.
The loss might have been minor but the positive feedback from the insurance company was huge:
She [the owner] complimented them [BELFOR] on their honesty in stating that she had only minimal damage. She said they were very honest and could have cleaned the whole house and she wouldn’t have known. Insured is very impressed with your honesty and helpfulness.
From its Albuquerque office, BELFOR provides emergency restoration and reconstruction services to the entire state of New Mexico.
A proven track record of rapid response and comprehensive services has made BELFOR the contractor of choice for homeowners, governments, corporations, businesses, educational facilities, and other property owners that have experienced property damage from fire, water, wind or other natural or man-made catastrophes.
BELFOR is the “Single Source Solution,” offering complete 24/7 emergency response services including: power generation, water extraction, emergency board up and barrier erection, temporary roofing, mold remediation, document freeze drying, structural drying, dehumidification, hazardous materials, electronics restoration, data recovery, duct cleaning, decontamination services, machinery retrofitting, vital records recovery, property salvage, contents restoration, project management, and consulting services. This single-source accountability allows the most streamlined and cost-effective path to final restoration and getting things back to normal.
BELFOR owns 100% of each location and does not have franchisees. This allows us to control quality and maintain consistency of our services in every office and to strategically manage equipment and assets on a national level. BELFOR owns the largest fleet of remediation equipment in North America and has exclusive agreements with major suppliers of power generators and other specialized disaster recovery equipment. This unmatched capacity helps ensure that New Mexico will have the resources needed in the event of a region-wide event, such as a flood, earthquake, or sudden dramatic freeze.