Samsung Fire & Marine Redefines Insurance with BELFOR Korea
Transforming claims into recovery: A two-year evolution in disaster response.
Insurance and restoration converge to strengthen corporate resilience in 2025.
Source: Samsung Fire & Marine Insurance
In June 2023, Samsung Fire & Marine Insurance took a bold step toward redefining the role of insurance by signing a strategic Memorandum of Understanding (MOU) with BELFOR Korea, a global leader in disaster recovery. While the agreement made waves at the time, its true impact has become increasingly clear in the years since.
Now in 2025, the collaboration continues to deliver on its promise: enabling faster, more coordinated disaster response for corporate clients across Korea. By embedding BELFOR Korea’s recovery services directly into the insurance value chain, Samsung Fire has eliminated delays and improved service consistency—helping clients restore operations swiftly following fire, flood, or industrial accidents.
Before this partnership, policyholders were often left to independently source and manage recovery vendors during crises. Today, recovery begins the moment a policy is activated—an industry shift from reactive claims processing to proactive business continuity.
At the time of signing, a Samsung Fire representative remarked, “This is the future of insurance—supporting not just compensation but the continuity and speed of recovery.” That future is now a present-day reality. The collaboration has since helped restore logistics hubs, high-tech manufacturing facilities, and commercial buildings—demonstrating the effectiveness of an integrated insurer-restorer approach.
The Samsung Fire–BELFOR Korea model has since inspired similar partnerships in the insurance sector, as providers increasingly recognise the value of aligning claims services with recovery expertise. What began as an MOU has evolved into a benchmark for how insurers can deliver meaningful, end-to-end support in the aftermath of disaster. As the partnership enters its third year, Samsung Fire continues to refine its disaster recovery protocols with BELFOR Korea, reinforcing its position not just as a claims handler—but as a true partner in corporate resilience.
