Customer Service

Exceptional customer service is the number one priority at BELFOR. Our customers represent every facet of business and life - from global corporations to local residential communities. Our unparalleled experience is based on frequent service to customers in almost, if not every, major industry.

During its company history, BELFOR has been involved in the recovery of virtually every type of property from every type of peril imaginable.  Our project managers bring the seasoned ability to see the big picture of business continuity and cost-effectiveness, while implementing millions of details to keep  projects moving forward.

Account Representation

An Account Manager will work closely with your company and will be the primary contact for coordinating needed resources and manpower from appropriate BELFOR locations. The assigned Account Manager will have the ability, resources and authority to trigger any needed response after a property damage incident.  They are the primary individual accountable for any projects performed, from initial emergency response through final billing.

Team members are selected based upon specific experience and knowledge needed for each individual incident.  The restoration process will be a collaborative effort throughout the entire project, with BELFOR’s key personnel in at least daily communication with the insured's on-site emergency response team and insurance adjuster.