BELFOR USA Group, Inc.|

Protection of your privacy is important to Belfor USA Group Inc. (“Belfor”). We know you are interested in how we collect, use, share and protect your information. We promise to treat your personal information responsibly. We want you to understand how we protect your privacy and when we collect and use your information. By visiting or using our website and mobile applications, you consent to Belfor’s data collection and use practices described in this Privacy Policy.

This summary tells you the basics of our privacy commitment to you and you should read the entire Privacy Policy below for full details.


Many of our online activities don't require visitors to our website to register for an account or give us any personal information. However, Belfor and our business partners are still interested in who visits our site and how they use it.

When you visit our website or receive communications from us, we may use cookies (including pixel tags or web beacons) to enhance, personalize and improve the online experience, as well as to advertise our products and services. Cookies are small files recorded by your Internet browser that allow a website to store information on your computer or device to retrieve and reuse this information later.

We use cookies for a number of reasons, including:

  • Recognizing your browser or device
  • Remembering your website preferences and interests
  • Collecting information about website usage and email response
  • Logging activity on the website
  • Marketing products or services to you

We do not contain or capture personal information about you in the cookies we use.

All major internet browsers allow you to block or delete cookies through the privacy features in your browser. Please note that if you block cookies by selecting the appropriate settings on your browser, then you may not be able to use the full functionality of this website.

Marketing cookies allow us to recognize your computer or device so we may display information about our products and services that may interest you on our website or as you visit other websites. Marketing cookies do not store your name, address, telephone number, email address or any sensitive personal information. We use this anonymous information to manage our online advertising and to measure the effectiveness of our ads placed on other websites. The companies that distribute our ads are prohibited from using or sharing this information other than for marketing our products and services.

Each of the websites we use for our online marketing efforts should post a privacy statement that fully describes the advertising and data collection activities on that website. However, we cannot guarantee that all of these websites disclose this information.

We sometimes supplement the information that we receive that has been outlined in this Privacy Policy with information from other sources and companies. Such outside information includes updated delivery and address information from carriers or third parties, which enables us to correct our records and deliver you pertinent information more easily; and, possibly, search results and links, including paid listings (such as Sponsored Links from Google).


If you gave us your email address, Belfor may use it from time to time to notify you of such things as new services, special offers or to confirm transactions. If you do not wish to be contacted by email for non-policy related communications, you may unsubscribe by following the instructions at the bottom of any Belfor e-mail you receive.

Your current location is only determined if you choose to use a function on our apps to determine your current location. If you allow your location to be obtained using a Belfor app, then we will use this information to return your estimated location. We use this information solely to distinguish your current location and not to identify you. Belfor does not automatically track your location when you use our apps.

If you are a resident of Arizona, California, Connecticut, Georgia, Illinois, Maine, Minnesota, Montana, Nevada, New Jersey, North Carolina, Oregon, or Virginia, you have the right to access and correct the personal information that we have collected from or about you. To do so, simply contact Belfor’s customer service department. If you’d like to correct information that you provided to us, our representative will make the appropriate adjustments to Belfor’s records. If you wish to correct personal information provided to Belfor by a third party (such as a credit rating agency) the representative will provide you with the applicable third party’s contact information. Upon the request of residents of other states, we will take reasonable steps to verify the accuracy of the personal information in our records.


Visitors can choose to use electronic surveys and other tools to tell us what they think about our online based services. We collect and use the comments that visitors provide to improve your experience on our site.

Belfor has business partners that help develop or service our websites. They may track and keep visitor information. We obtain personal information from you directly and from your transactions with us. We will not sell your information to third parties. However, Belfor reserves the right to transfer the information it collects to any successors or assigns of Belfor.

Belfor does business internationally. As a result, your information may be moved out of the country in which you are located, though we will maintain our standard protections for such information at all times.

Any third parties who perform services for us are required to safeguard any customer information and may only use it in connection with performing those services. We extensively secure and limit access to your information. We protect information about potential, current and former customers equally.

Except as otherwise stated in this Privacy Policy, information about our customers or former customers will only be disclosed as permitted or required by law. Information about you that has been collected is maintained in your customer records. We may also disclose this information to persons or organizations as necessary to perform transactions you request or authorize.

The following are some examples of how we may disclose your information:

  • We must exchange information about you with our persons who are or will become involved in providing you with services that you may request.
  • When you are involved in a claim, policy information may be provided to adjusters and the businesses working on your case.
  • We may share information with persons or organizations that we have determined need the information to perform a business function for us. These include businesses that help us with administrative functions.
  • We may also share your information if ordered by a subpoena, search warrant or other court order, or if necessary to protect the health or welfare of others.

We restrict access to your information to employees who we have determined need it in order to provide products or services to you. We train our employees to safeguard customer information, and we require them to maintain the confidentiality of your information. We maintain strict physical, electronic and procedural safeguards to protect your information from unauthorized access by third parties.


At Belfor we use physical safeguards, procedural controls and data access controls to protect your data from unauthorized access. We continually monitor our systems to prevent unauthorized attempts at intrusion.

Belfor uses strong, 128-bit encryption and SSL, short for Secure Sockets Layer, a protocol for transmitting private information via the Internet. SSL uses a private key to encrypt data that is transferred over the SSL connection. This protocol is a standard used by many websites when you submit confidential information, such as credit card numbers and other personal data. SSL creates a secure connection between your browser and our server. Addresses of web pages using an SSL connection start with https: instead of http: and most browsers also display an icon of a closed padlock. Belfor applications and our site are when you visit a page using SSL.

Note: Our web pages are designed for, and verified with, Microsoft Internet Explorer 7+, Google Chrome 28+, Safari 5+ and Firefox 23+. Presentation and layout of our pages is best appreciated using these browsers. Many other browsers will also work with our website.


We may modify our Privacy Policy from time to time. The most recent version is always posted at Belfor’s website and Belfor will also revise the “last updated” date at the end of the Privacy Policy. For material changes to this Privacy Policy, Belfor will notify you by placing prominent notice on the Belfor website. We recommend that you periodically review this Privacy Policy.


If you are under age 18, you may use this website only through your parent or guardian and you are unable to purchase products or services from this website, unless such purchase is made through an adult.


Belfor welcomes feedback regarding this Privacy Policy. If at any time you believe that this website has not adhered to this Privacy Policy, please contact Belfor and we will use all commercially reasonYable efforts to promptly determine and correct the problem. E-mail should be sent to:

[The Effective Date of the revised Privacy Policy is December 31, 2013.]

BELFOR Europe GmbH |

§ 1 General

Your personal data (e. g. name, address, e-mail-address, telephone number) will be processed by us in compliance with the provisions of the Bundesdatenschutzgesetz only. The subsequent instructions inform you about type, scope and purpose of the processing, handling and use of personal data. This Privacy Notice refers to our webpages only. If you are forwarded to other webpages by any links provided on our webpages you are requested to inform you there about the relevant usage of your personal data.

§ 2 User-related Data

(1) Your personal data are recorded upon contacting (e. g. by contact form or e-mail) solely for the purpose of handling your request and in case any subsequent questions come up.

(2) Without your explicit consent or without statutory basis your personal data will not be processed, used or passed to third parties.

§ 3 Informationen about Cookies

(1) For the purpose of optimizing our web presence we are using cookies. Cookies are little text files which are saved within the main memory of your computer. These cookies will be deleted following the closing of your browser. Other cookies remain on your computer (long-term cookies) and recognize it again upon your next visit. This allows you a better entering onto our webpage.

(2) You may avoid the saving of cookies by by selecting the appropriate settings on your browser („Block cookies“). This, however, may cause a limitation of the functions of our web presence.

§ 4 Web analysis with Google Analytics

(1) This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). 
Google Analytics uses cookies, which are text files placed on your computer, to help the website analyzing how you are using the site. The information generated by the cookies about your usage of the website will be normally transmitted to and stored by Google on servers located in the USA. In case of any activation of the IP anonymization on this webpage your IP address will be shortened before by Google within the Member States of the European Union or within signatory states of the Agreement on the European Economic Area. 
Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. 
On behalf of the provider of this webpage Google will use this information for the purpose of evaluating your usage of this webpage, compiling reports on webpage activity for webpage operators and providing other services relating to webpage activity and internet usage to the website provider. The IP address submitted by your browser in conjunction with Google Analytics will not be merged with any other data held by Google. You may object to the saving of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. 
Furthermore you can prevent Google’s collection and processing of data (incl. your IP address) generated by the cookies and related to data concerning your usage of this website by downloading and installing the browser plug-in available under

(2) This website is using Google Analytics with the extension "anonymizeIP()", to process only IP addresses shortened to exclude a direct relation to individual persons.

§ 5 Information

Pursuant to the Bundesdatenschutzgesetz you are entitled to get cost free information of your recorded data as well as potentially a right to get correction, blocking or deletion of these data. Any questions in this regard can be raised through the following e-mail address:



BELFOR Europe GmbH |

§ 1 Allgemeines

Ihre personenbezogenen Daten (z. B. Name, Anschrift, E-Mail-Adresse, Telefonnummer) werden von uns nur gemäß den Bestimmungen des deutschen Datenschutzrechts verarbeitet. Die nachfolgenden Vorschriften informieren Sie über Art, Umfang und Zweck der Erhebung, Verarbeitung und Nutzung personenbezogener Daten. Diese Datenschutzerklärung bezieht sich nur auf unsere Webseiten. Falls Sie über Links auf unseren Seiten auf andere Seiten weitergeleitet werden, informieren Sie sich bitte dort über den jeweiligen Umgang mit Ihren Daten.

§ 2 Bestandsdaten

(1) Ihre personenbezogenen Daten werden bei der Kontaktaufnahme (z.B. per Kontaktformular oder E-Mail) ausschließlich zwecks Bearbeitung der Anfrage sowie für den Fall, dass Anschlussfragen entstehen, gespeichert.

(2) Ohne Ihre ausdrückliche Einwilligung oder ohne gesetzliche Grundlage werden Ihre personenbezogenen Daten nicht erhoben, genutzt oder an Dritte weitergegeben.

§ 3 Informationen über Cookies

(1) Zur Optimierung unseres Internetauftritts setzen wir Cookies ein. Es handelt sich dabei um kleine Textdateien, die im Arbeitsspeicher Ihres Computers gespeichert werden. Diese Cookies werden nach dem Schließen des Browsers wieder gelöscht. Andere Cookies verbleiben auf Ihrem Rechner (Lang-zeit-Cookies) und erkennen ihn beim nächsten Besuch wieder. Dadurch können wir Ihnen einen besseren Zugang auf unsere Seite ermöglichen.

(2) Das Speichern von Cookies können Sie verhindern, indem Sie in Ihren Browser-Einstellungen "Cookies blockieren" wählen. Dies kann aber eine Funktionseinschränkung unserer Angebote zur Folge haben.

§ 4 Webanalyse mit Google Analytics

(1) Diese Website benutzt Google Analytics, einen Webanalysedienst der Google Inc. ("Google"). Google Analytics verwendet sog. "Cookies", Textdateien, die auf Ihrem Computer gespeichert werden und die eine Analyse der Benutzung der Website durch Sie ermöglichen. Die durch den Cookie erzeugten Informationen über Ihre Benutzung dieser Website werden in der Regel an einen Server von Google in den USA übertragen und dort gespeichert. Im Falle der Aktivierung der IP-Anonymisierung auf dieser Webseite, wird Ihre IP-Adresse von Google jedoch innerhalb von Mitgliedstaaten der Europäischen Union oder in anderen Vertragsstaaten des Abkommens über den Europäischen Wirtschaftsraum zuvor gekürzt. Nur in Ausnahmefällen wird die volle IP-Adresse an einen Server von Google in den USA übertragen und dort gekürzt. Im Auftrag des Betreibers dieser Website wird Google diese Informationen benutzen, um Ihre Nutzung der Website auszuwerten, um Reports über die Websiteaktivitäten zusammenzustellen und um weitere mit der Websitenutzung und der Internetnutzung verbundene Dienstleistungen gegenüber dem Websitebetreiber zu erbringen. Die im Rahmen von Google Analytics von Ihrem Browser übermittelte IP-Adresse wird nicht mit anderen Daten von Google zusammengeführt. Sie können die Speicherung der Cookies durch eine entsprechende Einstellung Ihrer Browser-Software verhindern; wir weisen Sie jedoch darauf hin, dass Sie in diesem Fall gegebenenfalls nicht sämtliche Funktionen dieser Website vollumfänglich werden nutzen können. Sie können darüber hinaus die Erfassung der durch das Cookie erzeugten und auf Ihre Nutzung der Website bezogenen Daten (inkl. Ihrer IP-Adresse) an Google sowie die Verarbeitung dieser Daten durch Google verhindern, indem Sie das unter dem folgenden Link verfügbare Browser-Plugin herunterladen und installieren:

(2) Diese Webseite benutzt Google Analytics mit der Erweiterung "anonymizeIP()", damit die IP-Adressen nur gekürzt weiterverarbeitet werden, um eine direkte Personenbeziehbarkeit auszuschließen.

§ 5 Auskunft

Nach dem Bundesdatenschutzgesetz haben Sie ein Recht auf unentgeltliche Auskunft über Ihre gespeicherten Daten sowie ggf. ein Recht auf Berichtigung, Sperrung oder Löschung dieser Daten. Fragen hierzu können Sie z.B. über die folgende E-Mail-Adresse stellen: