For us, RESPONSIBILITY is paramount corporate responsibility at BELFOR
From BELFOR's perspective, it's not only what we do that's important but, in particular, HOW we do it. Our employees are therefore guided by three benchmarks:
Our corporate values
These define the way in which we manage our customers and their assets. In our view, value and principles, economy and ethics are inextricably linked. We therefore adopt an active approach towards our customers and look after each one conscientiously – before, during and after a loss event. We always develop appropriate solutions at competitive prices. We respond to complex challenges with clearly structured workflows, and deploy our skills as efficiently as possible. And we carry out our work quickly, but thoroughly. Once we start a job, we see it through to the end. We continuously document our activities, examine our procedures and modify them as necessary. We make no excuses for our immodest ambition: to be and remain the best in the business. So that you can rely on us, 100 percent.
Our code of compliance
This policy complements our code of values by prescribing concrete responses to a variety of situations – without restricting the personal responsibility of the individual concerned. One of the requirements of compliance at BELFOR is that each employee knows and observes the laws and regulations that apply to their work. Each service must be properly described in a formal agreement before it is performed. All work and business processes must be documented in a comprehensible manner. We understand the importance of keeping confidential information secret and have measures in place to protect it against access by third parties at all times. This applies in particular to electronic data, which is additionally protected by our own IT code of practice. Our job also entails attaching maximum priority to industrial safety and accident prevention. In this context, we voluntarily strive to exceed the statutory standards in many cases. All BELFOR employees must comply with a further, unwritten law, namely without exception to treat business partners and, of course, colleagues with respect.
Our environmental responsibility
All the companies in the BELFOR Group accept a special obligation to the environment and its protection. For this reason, we always apply the most environment-friendly and lowest-impact restoration method – such as the use of Soot Removal Film, which was developed specifically for fire damage restoration purposes. It binds contaminants for disposal without generating any dust and consumes practically no water. Our compliance with all national and international environmental protection laws goes without saying. These include EU Directive 2004/35/EC on environmental liability with regard to the prevention and remedying of environmental damage, and the German Environmental Damage Act of 2007, which imposes an obligation to undertake restoration works if a danger of environmental damage exists. A company ignoring this obligation can incur very extensive liability. We help you to avoid exposure to statutory liability claims arising from such consequential damage. The sooner you engage BELFOR, the more sustainable the protection afforded your business, your assets and the environment.