Because you can’t afford to miss a beat, it pays to be on RED ALERT®

Based upon our extensive disaster management experience we have developed RED ALERT®, an international emergency priority response service. With over 30 years of experience in Disaster Recovery and Business Continuity, BELFOR can help you put procedures in place to ensure your business is operational again within the shortest possible period of time after an incident occurs. RED ALERT® cannot prevent these emergencies from occurring, but we can, and do, limit the financial and personal catastrophes that disaster incidents can cause. RED ALERT® provides you with:

  • Emergency service, available via a dedicated emergency phone number, at all hours of the day or night.
  • Expert assistance in emergency situations – from major fires to wide area flooding.
  • Rescue and protection of your assets from the moment the RED ALERT® team reaches the site.
  • On the spot damage assessment.

The RED ALERT® programme is structured to complement your own emergency procedures, to provide total disaster management, so that when disaster does occur, everyone concerned is prepared and is operating in unison. This allows the RED ALERT® three stage action plan to be initiated with the utmost speed and effectiveness, in order to:

  • Make the premises safe and secure, and prevent further damage, thus maintaining the widest possible range of recovery options.
  • Assess the extent of contamination and damage.
  • Restore property (premises, equipment, documents and data) to full working order.

Response 24/7, 365 days a year

All RED ALERT® clients receive a priority response with experts available to assist you to assess the situation as quickly as possible.

The RED ALERT® programme prepares you for any eventuality, so you are spared the time consuming task of coordinating the recovery after a disaster has occurred. This leaves you free to concentrate on keeping your business in business.

The RED ALERT® programme can be tailored to meet the needs of all types and sizes of organisation, including providing emergency responses to subsidiaries located overseas.

We are always there when you need us

The RED ALERT® Programme:
RED ALERT® Basic (availability may vary according to country)

  • 24 hour all year round response through BELFOR hotlines.
  • Priority telephone response.
  • Priority response over non RED ALERT® clients for major disasters (catastrophes).
  • Service invocation information for the relevant personnel within your organisation.
  • Retention of your key information relevant to BELFOR’s response.
  • Technical helpline (during working hours).
  • Invitations to seminars at our Centres of Excellence.
  • Damage limitation measures reports (after incidents) in countries where we have a presence.

RED ALERT® Premium

  • 24 hour all year round response through BELFOR hotlines.
  • Immediate telephone response in less than two hours after you report your incident to us.
  • Response to site, to inspect and advise on damage limitation measures within a specified response time.
  • Written confirmation of damage limitation measures within 24 hours of site visit.
  • Priority response over RED ALERT® Basic clients for major disasters (catastrophes).
  • Review of your business continuity plans to advise on an appropriate invocation point for our service.
  • Seminars at agreed locations to explain BELFOR’s services and mitigation measures, to increase client’s emergency response capability.
  • Damage limitation measures reports (after incidents) in countries where we have a presence.

RED ALERT® Premium Plus

  • As for RED ALERT® Premium with the addition of a survey at your key site(s) to familiarise BELFOR with your organisation and the critical response required at the time of an incident.

BELFOR can also prepare customised response solutions for your organisation’s specific requirements.

Ignoring the benefits of RED ALERT® could be the biggest disaster of all.


RED ALERT® Emergency Response